SERVICES & SOLUTIONS > Services
NEXT TECHNOLOGIES LIMITED has a qualified team with a deep knowledge of our products and solutions. Our team delivers high standards of professionalism and technical excellence. We offer a full range of services to assist our customers to get the most of the technology we provide and the investments they have made. Our core services include:
Support & Maintenance
We partner with our clients to help them overcome their business challenges through the application of “TURN KEY Solutions” by improving on efficiency, delivery of IT Solutions and Services. This is done through:
- Data/email Support
- On-site Interventions
- Products Updates
- Platforms Migration
Our staff has been involved in the implementation of a number of turnkey solutions. Our ability to successfully perform in the context of large projects is based on a proven track record and extensive experience in handling all the needed aspects of an implementation. These range from accurate planning and project management, to deep technical know-how and effective team work. The services that we provide vary depending on the offered product or solution.
Our staff combines professionalism with their extensive experience and business knowledge to effectively manage projects. The work-flow process goes through a rigorous planning which includes the following: Requirements gathering and analysis; Installation and configuration; Customized training/knowledge transfer applicable to your business and special setup; Business and product consultancy to propose the best way to map your business process to our solution in order to address your business needs; Integration of our solutions within your existing business and technical environment: hardware, system software and software applications; Automation of data migration from your legacy systems; and Assistance in testing of the solutions in your business environment.
Support & Maintenance
We offer the services of trained and certified technical support professionals with strong IT backgrounds, deep business experience and hands-on product expertise. Our customized maintenance plans help you to stay current with the changing technology and ensure the maximum return on your IT investments. Our services include data/email support hours if necessary, on-site interventions, products updates and platforms migration (hardware and software).